Help

The questions people actually arrive with

Answers to the practical questions: camera and microphone permissions, what coins pay for, why a match ends, and how LivCam behaves on a phone.

Getting started

Do I need an account to start?
No. The first conversation needs no email, password or download — that part is handled for you the moment you tap start. An account becomes useful when you want to buy coins or keep someone in your favourites.
Do I need to install anything?
No. LivCam runs in the browser you already have open — Chrome, Safari, Edge or any modern phone browser.
Nothing happens when I tap start.
Almost always a blocked camera permission or an extension intercepting media access. Check the small camera icon in the address bar, allow access for this site, and reload. Not using a camera at all? Voice and text matching work without one.

Camera and microphone

When is the camera requested?
When a call starts, not when the page loads. If your browser asks the moment you open the site, something else on your machine is asking — not us.
Can I talk without showing my camera?
Yes. Voice runs on the microphone alone; text asks for no permissions whatsoever. Both put you with one woman, exactly like the video band.
She cannot hear me.
Check that the browser tab is not muted, that the right microphone is selected in your system settings, and that no other call app is holding the device. Switching bands and back usually re-negotiates the stream.

Coins and billing

What do coins actually pay for?
Staying in one call past its free window. Nothing else in the product is gated: opening the site, browsing who is online, starting a chat, the free window on every match and tapping Next are all free.
Will I be charged without noticing?
No. The countdown is on screen from the first second, and a notice appears a few seconds before coins would start. Do nothing and the call simply ends.
Where do I buy coins?
Inside the app, from your wallet, only when you decide you want them. No card details are asked for anywhere before that.

Matching

Who am I matched with?
Women who are online at that moment and chose to be on camera. Nothing on the site is pre-recorded, and an inactive profile cannot enter the draw.
Why did the call end on its own?
Either the other person tapped end, or the connection dropped on one side. Tapping Next opens a fresh match straight away, at no cost.
Can I choose who I talk to?
Yes — open a profile from the women online now and start with her, instead of letting the draw pick. Both routes lead to the same private, one-to-one call.

Still stuck? Contact us — that page reaches the team that actually reads it. For what happens inside a call and how to report someone, see safety; for how the product is put together, see about.

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